17-01-2017 (Resolved) Users unable to log in on the learner portal

17-01-2017 09:35: [Resolved] We have identified and remedied the problem. Please contact support if you have any further problems.

17-01-2017 09:24: [Initial report] We are investigating a problem where some users are unable to log into the learner portal. Initial reports suggest this issue is only impacting our new learner portal, but this has not yet been clarified. We are investigating urgently and will update you as soon as possible.