28-04-2017 (Resolved) Users unable to login

28-04-2017 18:33: [Resolved] Our hosting provider has confirmed that this issue is resolved. Please contact support if you have any further problems.

28-04-2017 16:21: [Update] We have traced the cause of this outage to a problem with one of our hosting providers. We are working with our hosting provider to restore service as soon as possible. We have identified the scope as being restricited to customers whose system is hosted in our US region. If you are experiencing problems and your system is not hosted in the US region please contact support for assistance.

28-04-2017 16:16: [Initial report] We are aware of a problem preventing some of our customers from logging in to the system and are investigating the cause.