13-05-2017 09:59: [Resolved] There have been no further reports of this issue. Please contact support if you have any further problems.
12-05-2017 09:37: [Monitoring] Service has now been restored but we will continue to monitor the situation closely over the next few hours.
12-05-2017 09:26: [Update] We have traced the cause of this outage to a problem with one of our hosting providers. We are working with our hosting provider to restore service as soon as possible.
12-05-2017 09:24: [Initial report] We are aware of a problem preventing some of our customers from logging in to the system and are investigating the cause.