SCRIPT: I can help you to delete an item from the app; to enable me to help you could you tell me what device you are using, is it a phone or a tablet, and is it an Apple Device, an Android device, or a Windows device?
[For all Apple devices follow the iOS instructions; for all Android devices follow the Android instructions; for all Windows devices, follow the Windows instructions.]
iOS:
SCRIPT: To delete an item from your device, you need to locate the item in
the app, swipe from right to left on the item, and then press the red Delete
button.
Notice that the colour of the item title changes to reflect that the item is no
longer installed on your device.
Android:
SCRIPT: To delete an item from your device, you need to locate the item in
the app, and then press the actions icon in the bottom right hand corner of
the item to display the item level actions menu. On this menu, press Delete.
Notice that the colour of the item title changes to reflect that the item is no
longer installed on your device.
Windows:
SCRIPT: To delete an item from your device, you need to locate the item in
the app, and then press and hold the item until the item menu appears. On
this menu, press uninstall.
Notice that the colour of the item title changes to reflect that the item is no
longer installed on your device.
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