03-11-2016 10:49: [Resolved] We have monitored this problem and have had no further problems related to this outage, if you experience further problems please contact support.
01-11-2016 10:49: [Monitoring] We have identified the cause of this outage and have implemented a fix. We are continuing to monitor the situation closely and will respond accordingly.
01-11-2016 10:43: [Update] Initial investigations suggest that learners accessing our new learner portal should not be impacted by this outage. Learner using our older learner portal, and administrators accessing the administration portal may not be able to login.
01-11-2016 10:41: [Initial report] We are currently experiencing a service outage. We are investigating the cause.