12-07-2018 (Resolved) Email reminders not being sent

13-07-2018 15:24: [Resolved] A fix has been applied and reminders are expected to be sent as expected from tonight.

13-07-2018 10:50: [Report only] We have identified the cause of this issue and are currently testing a fix.

12-07-2018 13:58: [Report only] We are aware of a problem preventing email reminders from being sent for customers hosted in our EU environment. We are actively working to resolve this issue.