04-12-2018 20:00: [Resolved] Our supplier has verified that the issue is resolved and we have seen no further evidence of the problem. Please contact support if you experience any further issues.
04-12-2018 14:50: [Monitoring] The login issues appear to have been resolved. We will continue to monitor the situation over the next few hours to ensure it is fully resolved.
04-12-2018 14:41: [Update] We are still working with our hosting provider to restore service. We apologise for the inconvenience this is causing.
04-12-2018 11:34: [Update] We have traced the cause of this outage to a problem with one of our hosting providers. We are working with our hosting provider to restore service as soon as possible.
04-12-2018 10:30: [Initial report] We are aware of a problem logging in and using both the learner and administration portals. We are investigating as a priority.