14-08-2019 (Resolved) Issues accessing learner portals

14-08-2019 22.:10 [Resolved] We have identified the cause of this issue and resolved the issue. Please contact support if you continue to experience problems. 

14-08-2019 20:05 [Update] We have changed the scope of this issue as we are now aware this is impacting customers on both our US and EU infrastructures. 

14-08-2019 19:20 [Initial Report] We are currently investigating reports of issues accessing learner portals for customers hosted in our US infrastructure. Impacted users may be unable to login, and if able to login may be unable to access content items. We are investigating the cause.