17-04-2020 (Resolved) Unable to launch content

17-04-2020 11:30: [Resolved] The issue has now been confirmed as resolved.

17-04-2020 10:55 [Monitoring] Our development team have applied some changes to mitigate this issue and are continuing to monitor the situation closely.

17-04-2020 10:30 [Initial report] We are aware of a problem preventing users hosted on our EU infrastructure from launching content. We are investigating this as our highest priority.