23-09-2020 20:10: [Resolved] Our DevOps team have resolved the issue, and both administrators and end users should now have full access restored. If you continue to experience any problems, please contact support in the usual way.
23-09-2020 20:04: [Update] We have verified that this is limited to the EU infrastructure, and customers hosted in our US infrastructure should not be seeing any errors. If any customer in our US infrastructure is experiencing problems then this is unrelated to this issue and we would ask that you contact support as normal. We request customers in our EU infrastructure check this page for updates as we will update this page first when we have a further update.
23-09-2020 19:30: [Initial report] We are aware that users in our EU infrastructure are experiencing problems accessing the system. Users and administrators accessing the system may see error messages or blank pages. We are investigating the cause and will provide an further update as soon as possible.