25-09-2020 13:00: [Resolved] Our DevOps team have applied a resolution to this problem and our tests and logs indicate that the system is now operating normally. We apologise for any inconvenience caused.
25-09-2020 12:42: [Update] We have identified that this issue is limited to customers hosted in our EU infrastructure. Customers hosted in our US infrastructure are asked to contact support as normal if they are experiencing any problems.
25-09-2020 12:35: [Initial report] We are aware of an issue that is causing pages to load or logins to fail intermittently. We are looking into this as our highest priority and will provide an update as soon as possible.