15-12-2020 09:44: [Resolved] Our DevOps team were able to identify and resolve this issue. If you continue to experience any issues launching content please contact your support team. We apologise for any inconvenience caused.
15-12-2020 09:36: [Update] We are expanding the scope of this issue to all regions. Please be assured this is being investigated as our highest priority, and we will provide a further update as soon as possible.
15-12-2020 09:31: [Initial report] We are aware of a problem loading content for customers hosted in our EU region. We are currently investigating to confirm the scope and identify the cause of the issue.