30-09-2021 (Resolved) Users stuck in a refresh loop when accessing content on the learner portal

01-10-2021 09:00: [Resolved] This issue is confirmed as resolved. We apologise for the inconvenience caused.

30-09-2021 09:29: [Monitoring] DevOps have resolved the issue, the content landing page and the ability to open content is now working again. We are continuing to monitor the situation.

30-09-2021 08:58: [Update] Our DevOps team are working to identify the cause of this issue and to restore full service.

30-09-2021 08:30: [Initial report] We have identified an issue and are seeing reports when users are trying to access content, they are immediately taken back to the learner portal home page