28-03-2022 (Resolved) System degradation in EU infrastructure

28-03-2022 17:00: [Resolved] We have seen no further problems. If you experience any problems please contact the support team. We apologise for any inconvenience.

28-03-2022 13:20: [Monitoring] Our DevOps team have reported that this issue is now resolved. We are monitoring this specific issue closely to ensure that there are no recurrences.

28-03-2022 10:25: [Update] Our DevOps team have identified the cause of the degradation, and are working with our hosting partner to resolve the issue. We will provide a further update when we have more information.

28-03-2022 09:25: [Initial report] Our DevOps team have identified an issue that is causing degradation of some components of the LMS. The identified issues will be causing issues using the reporting area of the administration portal, and will be causing delays in emails sent by the system, as well as issuing and management of certificates. Additionally, where you use our discussion forum, the user and group information in the forum may be out of sync with the information in the LMS.