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  1. Agylia Support
  2. Support Scripts for First Line Support Agents

Support Scripts for First Line Support Agents

Content

  • Content: I was half way through a course when I closed my browser. When I restart the course, why am I taken back to the beginning?
  • Content: The course I’m running is reporting an error. What should I do?
  • Content: Why can’t I revisit a course I previously completed?
  • Content: Why isn’t the course I’m running displaying correctly in my browser?
  • Content: Why isn’t the course I’m running displaying correctly on my tablet | phone?

LMS

  • LMS: How can I change my email address?
  • LMS: How do I change my password?
  • LMS: How do I unlock my account?
  • LMS: I have problems when I try to login, how do I solve this?
  • LMS: I’ve forgotten my password, how do I reset it?
  • LMS: I’ve forgotten my username, what is it?
See all 14 articles

App

  • App: Can I delete content stored locally in the App to reduce the amount of storage space used by the App?
  • App: How can I change my email address?
  • App: How do I change my password?
  • App: How do I delete content from my device?
  • App: How do I install the Android app?
  • App: How do I install the iOS App?
See all 15 articles

Our contact details

UK Head Office

  • support@agylia.com
  • Eighth Floor, Southbank Central, 30 Stamford Street, London, SE1 9LQ
 

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