LMS Service Status
Service Interruptions
- 22-02-2021 (Resolved) Performance degradation
- 15-12-2020 (Resolved) Error loading content
- 23-10-2020 (Resolved) Intermittent user creation issues
- 29-09-2020 (Resolved) Intermittent access issues and page load failures
- 25-09-2020 (Resolved) Intermittent access issues and page load failures
- 23-09-2020 (Resolved) System unavailable in EU
Known Issues
- HTTP links in Apps do not work
- In some circumstances curricula fail to complete as expected
- Blank / White Screen when accessing the Learner Portal
- Registration/Email verification emails not being sent
- Catalogue export summary can crash admin portals
- Content attachments are not displayed in the new learner portal
Resolved Issues
Planned Service Upgrades
- Planned Service Interruption - Hosting Infrastructure Updates
- Content Delivery Enhancements (domain whitelist updates required)
- Planned downtime for Discourse discussion forum sites w/c 8th June 2020
- 24-02-2020 16:00 - 20:00 (UTC) - LMS Release
- 06-09-2018 20:00 - 21:00 (UTC) - Database Update
- 21-02-2016 08:00 - 12:00 (UTC) - Essential Maintenance