LMS Service Status

Service Interruptions

• 12-04-2019 (Resolved) Problems displaying users and group membership in the Admin portal
• 06-03-2019 (Resolved) Problems accessing the system
• 15-02-2019 (Resolved) Performance degradation
• 14-02-2019 (Resolved) Errors logging in
• 10-12-2018 (Resolved) Errors loading content
• 04-12-2018 (Resolved) Problems accessing the LMS

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Known Issues

• Blank / White Screen when accessing the Learner Portal
• Registration/Email verification emails not being sent
• Catalogue export summary can crash admin portals
• Content attachments are not displayed in the new learner portal
• App fails to sync state and progress as expected when the device clock is not set correctly

Resolved Issues

• Event session seat numbers
• Session time zones displayed inconsistently (V3.5)
• Event session reminder emails are being sent to users who are not enrolled
• Curriculum/Courses Enrolment page causes error page (V3.5 and V4)
• Session time zones displayed inconsistently (V4)

Planned Service Upgrades

• 06-09-2018 20:00 - 21:00 (UTC) - Database Update
• 21-02-2016 08:00 - 12:00 (UTC) - Essential Maintenance
• 20-08-2015 22:00 - 00:00 (UTC) - Essential Maintenance
• 08-08-2915 07:00 - 08:00 (UTC) - Scheduled Maintenance Update
• 15-11-2014 09:00 - 10:00 (UTC) - Scheduled Maintenance Update