LMS Service Status

Service Interruptions

• 11-07-2022 (Resolved) Problems accessing learner portals
• 07-07-2022 (Resolved) System access issues
• 15-06-2022 (Resolved) Learner portal issues
• 31-03-2022 (Resolved) Planned Service Interruption - Data Migration
• 28-03-2022 (Resolved) System degradation in EU infrastructure
• 14-03-2022 (Resolved) Platform access issues

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Known Issues

• HTTP links in Apps do not work
• User profile menu option missing in learner portals
• App fails to sync state and progress as expected when the device clock is not set correctly

Resolved Issues

• Event session seat numbers
• Session time zones displayed inconsistently (V3.5)
• Event session reminder emails are being sent to users who are not enrolled
• Curriculum/Courses Enrolment page causes error page (V3.5 and V4)
• Session time zones displayed inconsistently (V4)

Planned Service Upgrades

• Planned Service Interruption - Data Migration
• Planned Service Interruption - User Store Upgrade
• Planned Service Interruption - Hosting Infrastructure Updates
• Content Delivery Enhancements (domain whitelist updates required)
• Planned downtime for Discourse discussion forum sites w/c 8th June 2020
• 24-02-2020 16:00 - 20:00 (UTC) - LMS Release

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