Service Interruptions
- 30-09-2021 (Resolved) Users stuck in a refresh loop when accessing content on the learner portal
- 30-09-2021 (Resolved) Problems accessing learner portals
- 18-08-2021 (Resolved) Planned service interruption
- 17-08-2021 (Resolved) Issue with CPD record creation between 9 August 21 and 12 August 21
- 29-07-2021 (Resolved) Advanced notice of planned service interruption
- 20-05-2021 (Resolved) Intermittent platform access issues
- 20-04-2021 (Resolved) Intermittent SSO access for some customers
- 22-02-2021 (Resolved) Performance degradation
- 15-12-2020 (Resolved) Error loading content
- 23-10-2020 (Resolved) Intermittent user creation issues
- 29-09-2020 (Resolved) Intermittent access issues and page load failures
- 25-09-2020 (Resolved) Intermittent access issues and page load failures
- 23-09-2020 (Resolved) System unavailable in EU
- 03-07-2020 (Resolved) Performance degradation
- 04-06-2020 (Resolved) Course state not updating for some courses
- 17-04-2020 (Resolved) Unable to launch content
- 01-04-2020 (Resolved) Errors accessing the system
- 30-03-2020 (Resolved) Errors accessing the system
- 15-01-2020 (Resolved) Users unable to login to learner portals
- 25-11-2019 (Resolved) Errors uploading content
- 07-10-2019 (Resolved) Problems accessing the system [EU]
- 14-08-2019 (Resolved) Issues accessing learner portals
- 12-04-2019 (Resolved) Problems displaying users and group membership in the Admin portal
- 06-03-2019 (Resolved) Problems accessing the system
- 15-02-2019 (Resolved) Performance degradation
- 14-02-2019 (Resolved) Errors logging in
- 10-12-2018 (Resolved) Errors loading content
- 04-12-2018 (Resolved) Problems accessing the LMS
- 28-11-2018 (Resolved) Problems Logging in for Single Sign-On Users
- 07-11-2018 (Resolved) Issues with completing items of content